Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

The Tenant Services Coordinator reports to the General Manager and will assist with the implementation of special events, merchant meetings and tenant engagement for the Amenity Center. Additionally, special event coordinating responsibilities include but not limited to the ability to locate and schedule local
income-generating opportunities, negotiate agreements to achieve the financial objectives of the asset, refer prospective tenants for approval, and coordinate with Leasing and Ownership.

• Support an annual marketing plan and budget to effectively market the amenity center to tenants and consumers.
• Assist in the preparation, coordination, collection, production, supervision and follow-up of promotions and events.
• Maintain website, Social Media communications directives, and collateral material.
• Support administrative elements and approvals of sponsorship/event deals including contracting, deal entry, proof of performance, payment collection, contract renewal, revenue forecasting and reporting.
• Assist with the promotion and implementation of platform programs in a professional and timely manner and measuring of results.
• Provide superior customer service to retailers, customer and any potential sponsorship partners.
• Monitor, track and provide all support for increasing customer email database.
• Support promotional concepts and marketing programs that drive traffic to amenity center.
• Serve as point person for all marketing/traffic driving event activations.
• Encourage and proactively lead team communication and idea exchanges.
• Work special events which may be held afterhours.

• Bachelor’s degree, preferably in business, real estate, marketing
• Candidate will possess a minimum of five years related experience
• Proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook, Adobe Acrobat, Illustrator and Photoshop
• Ability to express ideas clearly in written and verbal communications
• Strong organizational skills and detail oriented
• Strong interpersonal skills. Must be diplomatic with tenants, vendors and customers and be able to cope with difficult situations.
• Professional manner and appearance with positive attitude and strong initiative.
• Proven record of providing excellent internal and external customer service

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving